Connecting with UA HR is easy—no matter where you are!
Our HR team members are located across the state, and we're just a click or email away. Visit the UA HR website’s GET HELP page or email us anytime at ua-hr@alaska.edu.
Not sure which HR team to contact? Our Customer Service team is happy to assist and point you in the right direction.
📧 Email: ua-hr@alaska.edu
📞 Phone: (907) 450-8200
📠Fax: (907) 450-8201
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Need help from our benefits team?
Our Benefits team is available for scheduled meetings to help answer your questions about UA benefits, including retirement, employee support, and general benefits information. You can also call the team at their dedicated phone line (907) 450-8242 or email the team at ua-benefits@alaska.edu. Need quick answers? Visit the , available 24/7!
For more personalized benefits support, employees can reach out to TouchCare by calling 1-866-486-8242, emailing assist@touchcare.com, or opening a ticket via. TouchCare provides personalized support including determining what plan works best for you, comparing costs of services between providers, understanding a recent bill, and more. Review TouchCare's full services on UA’s TouchCare webpage.
Published UA News 9/5/2025